Reports to Chief Security if any unusual activities happened around the hotel premise.
Check the daily security report log book and submit to General Manager or HR Manager and attend the daily morning briefing with hotel management when absent of Chief Security.
Assist to conduct pre-shift briefing to the Security Shift Leader and security guards.
Control the daily activities of internal security.
Recommends changes in hotel operation procedures and equipment to reflect better security or protective methods.
Liaises with Department Head on employee behavior and security measures.
Assist Chief Security to establish procedures and conduct special investigations and surveillance in such as internal and external thefts.
Deals personally with guests and employees concerning loss, damage and accidents incurred and disputes which arise.
Assist to investigate the reported cases and makes recommends actions on settlement to aggrieved individuals.
Receives and replies to correspondence pertaining to these loses and accidents.
Periodically inspects all hotel & apartment areas for security violations.
Assist to prepare procedures warrants against employees or guests defrauding hotel& apartment, or theft of property.
Liaises with local polices, body guard on matters of gambling theft, special security requirements for unusual events, and functions when absent of Chief Security.
Assist to plans and organizes hotel security activities.
Inspects and evaluates hotel security activities to ensure compliance with security policies and procedures.
Assist to plans and establishes a function on the job training program for hotel security personnel. Evaluates the effectiveness of training by observations of work performance and written or oral examinations. Establishes and maintains a working relationship with local law enforcement agencies.
Supervises the installation, maintenance, and operation of security devices where approved by the hotel & apartment management.
Assist for selecting, testing, operating and maintaining appropriate security devices. Maintain all record of these activities.
Conduct continual surveys of all offices to determine the need for additional security services and make corresponding recommendations to the hotel& apartment management.
Monitor all activities in public areas to ensure adequate security coverage is maintained.
To administer or arrange first aid equipments in case accident occurred in Hotel & apartment premises.
To be fully familiar with the handling of a fire alarm situation and be able to operate the various commands of the Control Room.
To be constantly alert for security or safety breach detrimental to the Hotel& apartment.